Chief executive Steve Rowe will take more than Ms. McDonald at the brief term.
He said the company required to”address longstanding problems within our clothes and house supply chain around accessibility and flow of merchandise”.
Ms. McDonald had previous jobs in Halfords and McDonald’s.
“Her lack of ability in clothing purchasing and supply chain seems to be the issue. But the difficulty was before she combined, did not it?”
Ms. McDonald joined the business in fall of 2017.
The former manager of Halfords was parachuted into one of the trickiest tasks in retail without style expertise.
We had been told she had been hired because of her”superior customer understanding” and expertise in conducting high-achieving teams. In the long run, that was not enough.
Marks & Spencer still has not fixed the fundamentals in regards to its all-important garments enterprise.
Availability is a large problem. It is clear she has not managed to move fast enough to handle its long-running issues.
This week, in the company’s annual general assembly, Mr. Rowe stated it was a”distressed year” for its clothes and home company.
He explained there’d been some significant failures in clothes, including not purchasing enough jeans for a February advertising.
“That contributed to us with a few of the worst accessibility in casual pants I have seen in my entire life,” he explained.
But he also said clothes ranges had improved concerning fit, fashion, and value.
“I believe here we have done much of this hard work on fit and style and it is the process that we will need to change,” Mr. Rowe said.
“Further work [is required ] on acquiring size ratios right, ensuring we decrease the number of lines we are running [and] focusing on the huge lines which we are renowned for around the united kingdom,” he added.
But he didn’t mention Ms. McDonald’s.
After several unsuccessful re-launches within the last ten years, the 135-year-old M&S is facing challenges to the garments business from fast-fashion chains like Zara and H&M.
In May M&S reported its third largest fall in an annual gain in a row along with a 1.6% drop in clothes and house like-for-like sales. Its stocks are down 30 percent from one year ago.